Effective Date: 01 November 2026
Amra Farms respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website, place an order or interact with us.
Information We Collect
Depending on how you use our website and services, we may collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Billing address
- Shipping address
Order and Transaction Information
We may collect information relating to your orders and transactions.
Payments may be processed through third-party payment service providers. Amra Farms does not intend to store complete payment card or banking credentials on its own systems.
Device and Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- Device information
- Browser type
- IP address
- Operating system
- Pages visited
- Website usage and interaction information
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Deliver products to you
- Communicate about your order
- Provide customer support
- Send tracking information
- Respond to enquiries
- Improve our website and customer experience
- Analyse website performance
- Detect and prevent fraudulent activity
- Meet applicable legal and regulatory requirements
Payment Processing
Payments made through our website may be processed through Razorpay or other authorised payment service providers made available during checkout.
Payment information is handled according to the applicable policies and security practices of the relevant payment service provider.
Analytics and Advertising Technologies
We may use third-party services and technologies to understand website usage, measure advertising performance and improve our marketing activities.
These may include:
- Google Analytics
- Google Ads
- Google Merchant Center
- Meta Pixel
These services may use cookies or similar technologies in accordance with their respective policies and applicable settings.
WhatsApp and SMS Communications
We may use the phone number provided by you to communicate about:
- Order confirmation
- Order updates
- Shipping and tracking information
- Customer support
Such communications may be sent through SMS, WhatsApp or other appropriate communication methods.
Cookies
Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.
Cookies may also help us measure advertising performance and improve the relevance of our marketing.
You may manage or restrict cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
Sharing of Information
We may share information with trusted service providers when necessary to operate our business and fulfil customer orders.
This may include:
- Payment service providers
- Shipping and logistics providers
- Website and technology service providers
- Analytics and advertising service providers
We do not sell your personal information as a standalone product.
Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to:
- Fulfil orders and provide customer support
- Maintain business and transaction records
- Meet legal or regulatory requirements
- Resolve disputes and enforce our agreements
Your Choices
Subject to applicable law, you may contact us regarding your personal information or request assistance relating to information held by us.
Third-Party Websites
Our website may contain links to third-party websites or services. Amra Farms is not responsible for the privacy practices or content of external websites.
We encourage customers to review the privacy policies of third-party services they use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised effective date.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
Amra Farms
2/20 Care Villa, Kuruvakattu Kolamb Kalam,
Vadavanoor P.O., Palakkad, Kerala – 678504, India
Email: sales@amrafarms.com
Phone: +91 8547843409