This Privacy Policy describes how Amra Farms. (referred to as “Admarkon,” “we,” “our,” “us”) collects, uses, shares, protects, or otherwise processes your information/personal data through our website. Please note that you may be able to browse certain sections of our website without registering with us.
We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India. By visiting our website, providing your information, or availing of any product/service, you expressly agree to be bound by this Privacy Policy, our Terms of Use, and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including data protection and privacy laws. If you do not agree, please do not use or access our website.
Collection of Information
We collect your personal data when you interact with our website, services, or us. This includes but is not limited to:
- Personal data provided during sign-up/registration (e.g., name, date of birth, address, phone number, email ID).
- Sensitive information (e.g., bank account details, payment information) collected with your consent.
- Behavioural data and preferences based on your use of our website.
- Transaction details on our website or third-party platforms.
Third-party platforms collecting your personal data are governed by their privacy policies. Please read their policies before disclosing information. If contacted by someone claiming to be Admarkon requesting sensitive data (e.g., PIN, passwords), do not provide such information. Report any such incidents to law enforcement immediately.
Usage of Information
We use your personal data for the following purposes:
- To provide requested services.
- To assist business partners in handling and fulfilling orders.
- To enhance customer experience.
- To resolve disputes and troubleshoot problems.
- To inform you about offers, products, and services.
- To conduct research, analysis, and surveys.
- To protect against fraud, enforce our terms, and comply with legal obligations.
Your access to services may be affected if permission is not provided for certain data processing activities.
Sharing of Information
We may share your personal data with:
- Our affiliates and group entities for providing services and marketing purposes.
- Third-party service providers, business partners, and logistics partners for order fulfilment and service delivery.
- Government agencies or law enforcement as required by law or to protect our rights and the rights of others.
Security Precautions
We adopt reasonable security measures to protect your personal data from unauthorized access or misuse. While we use secure servers and follow security guidelines, internet data transmission has inherent risks beyond our control. Users are responsible for safeguarding their login credentials.
Data Deletion and Retention
You may delete your account through your profile settings or by contacting us. Deletion requests may be delayed in cases of pending grievances or services. Retention of personal data is limited to the purpose for which it was collected or as required by law. Anonymized data may be retained for research purposes.
Your Rights
You can access, rectify, or update your personal data directly on our website or by contacting us.
Consent
By using our website or providing your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy. If you provide data about others, you represent that you have the authority to do so.
You may withdraw your consent by contacting our Grievance Officer. Please note that withdrawal of consent is not retrospective and may restrict access to services requiring such data.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated as required by applicable laws.
Grievance Officer
Name of the Officer: Rajeev Sahadevan
Designation: Store Operator
Address: 16/196 Tualisdalam Arcade, Kunnathurmedu, Kalmandapam, Palakkad, Kerala
Contact Us: +918547843409
Hours: Monday – Friday (9:00 AM – 6:00 PM)